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July 2005

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CONSUMER REPORTS: CREDIT SCORES BEING HELD AGAINST CONSUMERS

 

**EMBARGOED UNTIL JUNE 30TH AT 6:00PM EST**

 

Most consumers know that credit scores are used to determine rates on loans, credit cards, and insurance premiums, but credit scores can also influence whether they get a job or apartment and how much of a security deposit is needed to get some utilities turned on.  What is more troubling is that the formula behind this all-important number is largely a mystery and the data on which it’s based are often inaccurate, resulting in varying scores from the three major credit bureaus. The August issue of Consumer Reports gives consumers a guide to fixing credit errors and five important tips to improve credit scores and save thousands.

Contact: Lauren Hackett, 914-378-2561, lhackett@consumer.org        

 

CONSUMERS REPORTS®: CREDIT SCORES BEING HELD AGAINST CONSUMERS

 

August Issue Gives Five Steps to Improve Credit Scores

            YONKERS, NY – Many people know that credit scores and credit reports are used to determine rates on loans, credit cards and insurance premiums, but the August issue of Consumer Reports warns consumers that credit histories can also be held against them when looking for a job or apartment and even getting the electricity turned on.  What is more troubling is that the formula behind this all-important number is largely a mystery and the data on which it’s based are often inaccurate or out of date, resulting in varying scores from the three major credit bureaus. The August issue of Consumer Reports also includes five important tips to help consumers improve credit scores and potentially save thousands.

How the score can hurt…

            The way that credit scores influence lenders and affect consumers’ pocketbooks becomes evident when looking at mortgages.  For example, a consumer with a score of 720 and above who is looking for a fixed-rate $150,000 mortgage would get a rate of 5.55 percent (as of early June 2005.)  A consumer with a score between 620 and 674 would get a rate of 7.36%.  The people with the best credit scores may pay roughly $138,000 less than those with the worst.  Like lenders, auto and home insurers are increasingly relying on credit-based scoring.  The use of credit checks gets dicier in the hands of employers and landlords because it could mean the difference between landing and losing a job or a place to live.  And local utilities have been using credit reports to determine that amount a consumer has to put down as a deposit.

            Dozens of large and small companies provide background screening of applicants, which includes investigations into court and academic records.  But employers also access credit reports.  The Equal Employment Opportunity Commission calls the blanket use of credit checks potentially   discriminatory   because   it  may  disproportionately  affect  some  minority  groups.  California has banned the use of credit-based scores in pricing auto policies, and Maryland has banned it for homeowners insurance.  Hawaii prohibits it for both.  Massachusetts and Pennsylvania have similar bills pending.

 

What the score is…

            The company behind the credit-score phenomenon, Fair Isaac, developed its scoring system in 1989 to give lenders a shortcut for judging applicants’ credit-worthiness.  The three major credit bureaus (Equifax, Experian, and TransUnion) use the system to calculate a so-called FICO score based on the data they collect about consumers from banks and credit-card companies.  But when CR asked Fair Isaac to explain the system, Fair Isaac said that its formula involves 22 pieces of data and that the final figure, from 300 to 850, hinges on mathematical models that forecast behavior. The median U.S. credit score is about 720.

 

How to improve credit scores…

            Consumer Reports suggests that consumers review FICO scores and credit reports once a year, or several months before applying for a loan, to check for errors, negative data, or any suspicious activity that may signal identity theft.  Once any errors are cleared up, to improve scores CR suggests that consumers take the long view and consider these five tips:

  1. Sign up for automatic bill payment.  Being late on bills by 30 days or more can make credit scores drop by as much as 100 points.

  2. Watch the timing of your spending.  For consumers who plan on applying for a loan it’s best to keep spending down and reduce debt. The lower the balance, the better the credit rating. 

  3. Limit credit-card applications.  Each time a lender inquires to view a credit report it gets noted and can reduce the score.

  4. Think twice before canceling cards.  Consumers gain points if they are tapping only a small percentage of the total credit available to them.  Eliminating accounts can reduce the ratio.

  5. Make sure credit limits are posted.  When creditors don’t report available credit the Fair Isaac’s system might assume that those cards are maxed out which can slash scores by as many as 50 points.

            Consumers can visit www.ConsumerReports.org to access a free guide to deciphering credit reports.

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AUGUST 2005

© Consumers Union 2005.  The material above is intended for legitimate news entities only; it may not be used for commercial or promotional purposes. Consumer Reports® is published by Consumers Union, an expert, independent nonprofit organization whose mission is to work for a fair, just, and safe marketplace for all consumers and to empower consumers to protect themselves.  To achieve this mission, we test, inform, and protect.  To maintain our independence and impartiality, CU accepts no outside advertising, no free test samples, and has no agenda other than the interests of consumers.  CU supports itself through the sale of our information products and services, individual contributions, and a few noncommercial grants.

 

 

 

 

Reuters.com